Refund Policy
Effective Date: January 1, 2026
STANTON PORTER LAW LLC maintains a transparent billing and client service policy. The following outlines our refund and billing practices. All fee arrangements are governed by the written engagement agreement executed between the client and the Firm. In the event of any conflict between this policy and a signed engagement agreement, the terms of the engagement agreement shall control.
1Consultation Fees
Initial consultation fees are generally non-refundable unless otherwise expressly agreed in writing prior to the consultation. Consultation fees compensate the Firm for the attorney's time, preparation, and professional analysis provided during the meeting. If a consultation is cancelled with sufficient advance notice as specified at the time of scheduling, the Firm may, at its sole discretion, apply the fee toward a rescheduled consultation.
2Retainer Agreements
Refund eligibility for retainer payments is governed exclusively by the terms of the signed legal representation agreement between the client and STANTON PORTER LAW LLC. Retainer funds are typically deposited into the Firm's trust account and drawn against as legal services are rendered. Any unused portion of a retainer at the conclusion of representation will be handled in accordance with Georgia State Bar Rules and the terms of the engagement agreement.
3Earned Fees
Non-Refundable Services: Fees earned for completed legal work are generally non-refundable. This includes, but is not limited to, fees for court appearances, legal research, document drafting and review, case preparation, filings with courts or government agencies, negotiations, correspondence, consultations, and any other professional legal services rendered on behalf of the client. Once legal services have been performed, the associated fees are considered earned and are not subject to refund.
4Billing Disputes
Clients who believe a billing error has occurred are encouraged to contact the Firm promptly upon receipt of any invoice or billing statement. Billing disputes should be submitted in writing to stantonporter@lawporterlls.com or by calling 470-418-0583. The Firm will review all billing disputes in good faith and respond within a reasonable time. Prompt notification of any billing concern is important to ensure timely resolution.
5Trust Account Funds
Unused trust account balances at the conclusion of legal representation may be refunded to the client in accordance with the Georgia Rules of Professional Conduct governing attorney trust accounting, applicable state bar rules, and the terms of the signed engagement agreement. The Firm maintains strict compliance with all Georgia State Bar requirements regarding client trust accounts and the handling of client funds.
6Cancellation Policy
Scheduled consultations and appointments may require advance cancellation notice to avoid charges. The required notice period will be communicated at the time of scheduling. Failure to provide adequate cancellation notice or failure to appear for a scheduled appointment may result in a cancellation fee or forfeiture of any prepaid consultation fee. The Firm reserves the right to apply cancellation fees at its discretion.
7Refund Processing
Approved refunds, where applicable under this policy and the terms of the engagement agreement, may require 7–14 business days for processing from the date of approval. Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed in writing. The Firm will notify the client in writing upon approval of any refund request.
8Contact Information
For billing inquiries, refund requests, or questions about this policy, please contact: